Support

Questions, bugs or ideas? Martin reads every message.

Email hello@thole.app. If something's not working, tell us your phone model and what you were doing, and add a screenshot if you can.

Common questions

When is Thole available?

Thole is coming to iPhone and Android this winter. Join the early-access list and we'll email you the day it lands.

Is Thole free?

Yes. Logging your food and training, a full 5×5 programme and starter recipes are free, with no ads. Thole Plus adds extra programmes and recipe packs, either yearly or once for life.

Do I need an account?

No. Thole keeps your logs on your phone, so there's nothing to sign up for. See our privacy policy.

How do I back up my data or move it to a new phone?

In the app, go to Settings → Your data → Export backup and save the file somewhere safe, such as Files, iCloud Drive or Google Drive. On the new phone, install Thole and choose Import backup.

I used KetoLift Pro. Can I bring my data across?

Yes. Thole is the new name for KetoLift Pro. Export a backup from KetoLift Pro, then import it in Thole when you first open the app ("Coming from KetoLift Pro?") or later from Settings.

Is Thole medical advice?

No. Thole is a tracking tool. Check with your doctor before starting a new diet or training programme, especially if you have a medical condition or take medication.